Privacy Policy

At HiQiS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment details

  • Order Information: Products purchased, order number, transaction history

  • Technical Information: IP address, browser type, device information, operating system, and access times

  • Usage Data: Pages visited, interactions with the website, and referring URLs

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about orders, shipping, and customer support

  • Improve our website, products, and services

  • Send important updates, promotional content, or marketing communications (you may opt out at any time)

  • Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic and performance

  • Remember user preferences

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your data only with:

  • Trusted service providers (such as payment processors, logistics partners, and IT service providers)

  • Legal authorities when required by law or to protect our rights and safety

All third parties are required to protect your information and use it solely for authorized purposes.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration. However, no online transmission or storage system is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your personal data

  • Withdraw consent for data processing

  • Opt out of marketing communications

To exercise your rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us. by email: info@hiqis.com